An order issued by the Kansas Corporation Commission requires utilities under its jurisdiction to offer 12-month payment plans and waive late fees through the end of the year to help residential and small business customers avoid disconnection. The Commission’s earlier order suspending disconnections is set to expire on May 31. The amended order will help customers, struggling with the economic effects of COVID-19, pay off past due balances gradually while avoiding disconnection of service. Customers are also encouraged to apply for available utility assistance programs. Information is posted on the KCC website (kcc.ks.gov.